Every week or so I see a facebook post in which a hapless homeowner is trying to figure out how they can receive their mail after their neighborhood’s “cluster” mailbox has been pried open by thieves. Often they are being told by the US Postal Service that it is up to their neighborhood to repair or replace the mailbox cluster, even if there is no homeowner’s association, and no individual even has data on who is getting mail there.
The post office has all the information and resources needed to do it themselves of course, but they are looking for ways to shift the burden under this policy on mailboxes which increasingly declares these cluster mailboxes “privately owned”. This makes some sense for an apartment complex or a subdivision where the box maintenance was formally transferred to a home owners’ association. But in an older neighborhood where no one was ever in charge and homes were originally built with mail slots or porch-mounted boxes, the post office apparently created no plan for this repair or replacement. It takes a resident willing to sleuth out who receives their mail there, find contact information for everyone affected, confer with the postal service, hire a contractor, ensure proper permits are in place, pay for the equipment and the installation in advance, collect funds for reimbursement, and somehow get keys to everyone impacted and to the post office. If one of the neighbors is a retired contractor, engineer or architect, with good cash reserves, good people skills and no language barriers, they can get this job done in a few months. If instead the neighborhood is comprised of people with full-time jobs, without extra cash or time on their hands, it can be hard to get this task done.
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